Installation Guide

ℹ️ This is a guide for setting up and installing desktop app with Kazoo version 5.3 and above.


Getting Started

From your Monster UI Portal, open the Desktop Integration app.

Select User Access, then enable

Optionally, enable the webphone or chat (if chat enabled on cluster).

User Portal download

The user can simply login to the User Portal, and will have a new “Desktop” tab. When they select the tab, they will be presented the option to download for Windows or Mac.


Upon download, open commland-installer.

Select open.

Then select next twice.

After installation select finish. will be in your dock automatically.


Open commland.exe file from download location.  You will then see an install wizard.

Select Next.

Select finish when complete, will now be available on your PC.